DISCLAIMER

This Disclaimer (hereinafter referred to as “Disclaimer”) is an integral part of the agreements between you (hereinafter referred to as “You”) and Qiaotong-zimtoys (hereinafter referred to as “We”, “Us” or “Our”) when you access and use our independent website, purchase our plush toy products or accept related services. By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agreed to the contents of this Disclaimer. If you do not agree to any part of this Disclaimer, please immediately cease accessing or using our website and services.

1. Product Information Disclaimer

1.1 The product pictures, descriptions, specifications, and other information displayed on our website are for illustrative purposes only. We strive to ensure that the information is accurate and complete, but we do not guarantee the absolute accuracy, completeness, or timeliness of such information. There may be slight differences between the actual product and the picture due to factors such as shooting light, display screen resolution, and manual production. The actual product shall prevail.

1.2 The product prices displayed on the website are subject to change without prior notice. The final price of the product shall be subject to the price specified in the order confirmation issued by us. We shall not be liable for any losses caused by price changes or information errors on the website due to system failures, network problems, or other irresistible factors.

1.3 For customized products, the final product effect shall be based on the confirmed sample and the written agreement between both parties. We will strictly follow the confirmed design requirements and sample standards for production, but we shall not be liable for any deviations caused by the ambiguity, inaccuracy, or incompleteness of the design materials or requirements provided by you.

2. Product Use Risk Disclaimer

2.1 Our plush toys are designed for normal play and decoration purposes. Please use the products in accordance with the applicable age range and usage instructions. For products suitable for children under 3 years old, adult supervision is required during use to avoid risks such as swallowing small accessories.

2.2 We shall not be liable for any personal injury, property loss, or other damages caused by improper use, misuse, or abuse of the products (such as using the products for purposes other than their intended use, improper cleaning, or failure to follow the usage instructions).

2.3 You shall be responsible for storing the products properly. We shall not be liable for any product damage or quality changes caused by improper storage (such as exposure to high temperature, humidity, or corrosive environments).

3.1 Our website may contain links to third-party websites (such as social media platforms, logistics companies, payment service providers). These links are provided only for your convenience. We do not control these third-party websites and are not responsible for their content, privacy policies, or service quality. Accessing third-party websites through our website is at your own risk.

3.2 When we entrust third-party service providers (such as logistics companies, payment platforms) to provide related services (such as product delivery, payment processing), we will select formal and qualified partners. However, we shall not be liable for any losses caused by the intentional or negligent acts of third-party service providers, unless otherwise stipulated by law.

4. Force Majeure and Unforeseeable Events Disclaimer

4.3 We shall not be liable for any delay or failure to perform our obligations due to force majeure. Force majeure refers to unforeseeable, unavoidable, and insurmountable objective events, including but not limited to natural disasters (earthquakes, floods, typhoons), wars, government actions, labor disputes, network failures, power outages, and logistics disruptions caused by irresistible factors.

4.4 For any losses caused by unforeseeable, unavoidable, and insurmountable events other than force majeure (such as sudden changes in national policies, sharp fluctuations in raw material prices), we shall not be liable, and we will try our best to minimize the impact on you through friendly negotiation.

5. Limitation of Liability

5.1 To the maximum extent permitted by applicable laws, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, business opportunities, goodwill, or data) arising from your access to or use of our website, products, or services, whether such damages are based on contract, tort, negligence, or other legal theories.

5.2 Our total liability for any direct losses caused by our breach of this Disclaimer or related agreements shall not exceed the total amount of the order corresponding to the loss.

6. Intellectual Property Rights Disclaimer

6.1 All intellectual property rights related to our website and products (including but not limited to trademarks, copyrights, patents, design rights, and product pictures) belong to us or the relevant right holders. Without our prior written authorization, you shall not use, copy, reproduce, distribute, or modify these intellectual property rights in any way. We shall not be liable for any disputes or losses arising from your infringement of our or third-party intellectual property rights.

6.2 If you provide design drafts, logos, or other materials for customized products, you guarantee that you have the legal right to use these materials and that they do not infringe upon the intellectual property rights of any third party. Any intellectual property infringement disputes arising from the materials provided by you shall be borne by you, and you shall compensate us for all losses caused thereby.

7. Other Provisions

7.1 The validity, interpretation, and implementation of this Disclaimer shall be governed by the laws of the People’s Republic of China. Any disputes arising from this Disclaimer shall first be resolved through friendly negotiation between both parties; if negotiation fails, either party may submit the dispute to the people’s court with jurisdiction over the place where our company is located for litigation.

7.2 We reserve the right to revise and update this Disclaimer from time to time. When we make major revisions to this Disclaimer, we will notify you by posting a prominent notice on our website or sending you an email. The revised Disclaimer will take effect on the date of publication. Your continued use of our website and services after the revised Disclaimer takes effect constitutes your acceptance of the revised Disclaimer.

7.3 If any clause of this Disclaimer is deemed invalid or unenforceable due to non-compliance with laws and regulations, the validity and enforceability of other clauses shall not be affected.

8. Contact Information

If you have any questions about this Disclaimer, please contact us.

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